Privacy policy

At Princess Living, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website https://princessliving.co.nz.

1. Information We Collect

When you visit our site, we may collect the following information:

Personal Information: Name, billing/shipping address, email, phone number, and payment details when you place an order.
Device Information: IP address, browser type, and cookies to help us improve your shopping experience.
Usage Data: Pages visited, products viewed, and interactions with our site.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you about your purchases, inquiries, or promotions.
Improve our website, services, and customer experience.
Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with trusted third parties such as:

Payment processors (to complete transactions).
Shipping providers (to deliver your order).
Service providers (for website hosting, analytics, and marketing support).

These third parties are only given the information necessary to perform their services.

4. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can manage or disable cookies in your browser settings, but some site features may not function properly without them.

5. Data Security

We take reasonable precautions to protect your personal information from loss, misuse, or unauthorized access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (NZ Privacy Act 2020)

You have the right to:

Access the personal information we hold about you.
Request corrections to your information.
Request deletion of your personal data, subject to legal and business obligations.

To exercise these rights, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised "Last updated" date.