Terms of service

1Welcome to Princess Living. These Terms of Service govern your use of our website https://princessliving.co.nz and your purchase of our products. By accessing or using our site, you agree to these terms. Please read them carefully.

1. General Conditions

  • By using our site, you confirm that you are at least 18 years old or have the consent of a parent/guardian.

  • You agree not to use our products for any unlawful or unauthorized purpose.

  • We reserve the right to refuse service to anyone at any time.

2. Products & Availability

  • All products displayed on our website are subject to availability.

  • Colours, dimensions, and finishes may appear slightly different due to screen displays.

  • We reserve the right to limit the sale of our products to certain regions or customers.

3. Pricing & Payment

  • All prices are in New Zealand Dollars (NZD) and include GST unless otherwise stated.

  • We reserve the right to change prices without prior notice.

  • Payment must be made in full at the time of purchase through our secure payment gateway.

4. Shipping & Delivery

  • Orders will be shipped to the address provided at checkout.

  • Delivery times are estimates only; we are not responsible for delays caused by third-party couriers or events beyond our control.

  • Risk of loss or damage to goods passes to you upon delivery.

5. Returns & Refunds

  • Our Refund & Return Policy applies to all purchases. Please review it before making an order.

  • To request a return, you must contact us within the timeframe outlined in the policy.

6. Intellectual Property

  • All content on this site (logos, images, text, product descriptions) is the property of Princess Living and protected by copyright laws.

  • You may not reproduce, distribute, or exploit our content without written permission.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability is limited to the purchase price of the product in question.

8. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

9. Changes to Terms

We reserve the right to update or replace these Terms of Service at any time. Changes will be posted on this page with a revised “Last updated” date. Continued use of our website means you accept those changes.

10. Contact Information

For questions about these Terms of Service, please contact us:

📍 Princess Living
3 Burrett Ave, Penrose, Auckland 1061, New Zealand
📧 Email: hello@princessliving.co.nz
📞 Phone: +09 634 6341